Deleting your account
You can delete your Short AI account at any time. This page explains how, even if you have already removed the app.
Reopen this page on the device where you requested deletion to check the result without signing in. The receipt lasts for 180 days and is removed if you delete the app or clear cookies.
When deleting an account signed in with Apple, we also request removal of the Apple connection. If it cannot be removed automatically, Short AI deletion still proceeds. You can remove the connection yourself in your Apple settings.
How to stop using Sign in with AppleHow to request deletion
- Sign in on the Short AI app or website.
- Go to Profile → Settings → Delete account.
- Tap Request account deletion to submit.
You have 30 days to change your mind
Nothing is erased right away. Your account is deleted 30 days after you request it, and you can cancel from the same screen until then. The wait exists so an accidental tap can be undone.
What is deleted and what stays
Personal details such as your email, name, and profile photo are deleted or made unidentifiable. The details below explain what is deleted and what is retained.
- Payment and settlement records — retention periods are set by law.
- Posts, comments, reviews and uploaded content are deleted. Transaction and settlement records are retained separately for the legally required period.
- Reports and disputes filed by other people — they belong to those users, so they cannot be removed with your account.
When deletion is put on hold
If you have an active project, an unpaid settlement, a running subscription, or an open dispute, your request is still accepted but deletion resumes once those are resolved. You do not need to request it again.